Track My Order

When your order ships, we email you a tracking number and link. Every item is made to order, so it usually takes 2–5 business days to print and pack before it ships.

3 ways to check your order

  1. Your shipping email: open the email that says your order is on the way and tap the tracking link.
  2. Your order confirmation email: tap View your order to see your order status page any time.
  3. Your account: sign in here with the email you used at checkout to see your orders and their status.

Still need help?

If your order hasn't arrived 5 business days after the estimated delivery date, email chaosloom.maya@mail.grokbot.com with your order number, or call (515) 329-6737.